Manage your Claim
We’re committed to making it easy and convenient for you to manage your claim.
Report a New Claim
Claims in the US
Choose the claims reporting option that works best for you:
(866) 329-6766
(auto only)
* First-time InteractClaims users must register for access here
Claims in the Japan
Claims Outside the US or Japan
Use our Claims Agency Network Directory to find the correct claims office
Get Help with an Existing Claim
an Existing Claim
Progress
Claims Activity
(866) 676-6872
Monday – Thursday: 7am to 7pm ET
Friday: 7am to 6pm ET
(513) 241-4026
Track Your Claim’s Progress
Our secure, convenient, easy-to-use Claims Inquiry system provides you 24/7 access to your claims files, notes, and information for most lines of business you have with MSIG USA. Your data is encrypted for security, but easily accessible to you once you’ve registered for login credentials.
Need to create a new Claims Inquiry account? Complete this form and return it to NUDsupport@msigusa.com
Have questions about the Claim Inquiry system? Contact reportscsc@msigusa.com
Log in to Claim Inquiry (Chrome browser recommended)
Monitor Your Business’s Claims Activity
Our secure Consolidated Reporting System (CRS) makes it easy to access all your claims and loss data at any time and customize reports to your needs.
Need to set up access to our CRS for the first time? Complete this enrollment form and submit it to
NUDSupport@msigusa.com.
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