At MSIG, we believe the solution starts and ends with your needs as a client. Customization, quality and care separate us as an industry leader – and empower us to serve you best.
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MSIG has helped clients manage their complex risks for more than 100 years. We incorporate into each of our products the flexibility, insight and support you need to help minimize your risk and remain successful in the event of a loss.
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To support our long-term partnerships, MSIG serves the insurance needs of Japanese nationals residing in the United States through our subsidiary, Seven Hills Insurance Agency, LLC.
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When a loss occurs, MSIG is with you 24/7. You can report your claim in a number of different ways at any time.
Report a Claim
Using our secure online portal, you can check the status of your claim and stay one step ahead.
Claim Inquiry Login
For your peace of mind, MSIG provides premium audits to calculate your final premium.
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Risk is best minimized when it’s properly understood. Our risk engineers have the training, expertise and professionalism to help you identify and minimize your business’s unique risks.
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MSIG’s loss run system gives you access to valuable loss information and detailed reports for loss transparency.
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Policyholders may now retrieve and complete their Workers’ Compensation Posting Notices online at their convenience.
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NEW - California COVID 19 Non-Industrial Reporting Requirements. To Learn More, Click Here. To Report a Non-Industrial Exposure, Click Here.
NOTICE TO NEW JERSEY INSUREDS
MSIG is issuing this guidance to its insureds in the State of New Jersey in response to Bulletin No. 20-15 (the “Bulletin”) issued by the New Jersey Insurance Commissioner on April 10, 2020. Pursuant to the Bulletin all licensed property and casualty insurers are directed to extend a 90-
day grace period to pay insurance premiums to their insureds who may be experiencing a financial hardship due to the COVID-19 pandemic.
An insured who is experiencing financial hardship related to COVID-19 can elect this grace period to start on either April 1, 2020 (retroactively) or May 1, 2020. During this grace period, MSIG will not cancel any New Jersey insurance policy for non-payment. This guidance does not otherwise change the terms of an issued policy or constitute forgiveness of the premium.
In addition, MSIG will follow the Bulletin’s guidance which requires that we:
This guidance is dated April 15, 2020 and MSIG will update this guidance should any of the terms outlined in the Bulletin change or be extended.
Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America have taken action to comply with the requirements of the Illinois Department of Insurance Bulletin 2018-12. To read Bulletin 2018-12 – Click Here and to review company actions being taken – Click Here.
The Illinois Department of Insurance is available to affected policy holders for filing a complaint regarding any disaster-related dispute or issue. Consumers may call the Department’s toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf
MSIG’s parent company, MS & AD Insurance Group Holdings, Inc., has established a rich history as a responsible corporate citizen deeply committed to issues that help make our society stronger and the future of the earth more secure. We are proud to share some of these efforts with you at the following link:
Learn MoreWe are privileged to benefit not only our clients, but also our society. If you seek a rewarding, team-focused career that positively impacts businesses and lives, then MSIG is right for you.
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