Risk Engineering
Risk Engineering Your Professional Partners in Risk Control

Questions/Concerns: riskengineering@msigusa.com. Need a Resource: requestaresource@msigusa.com

Who We Are

MSIG’s Risk Engineering Department is committed to meeting and exceeding the needs of our valued client partners. Offering expertise and professional knowledge, we are here to benefit your business through trusted risk management and loss prevention services.

Our highly skilled consultants are strategically located throughout the United States, possessing the experience, training and professionalism your business needs and deserves. We will gather a full understanding of your operations to provide results-oriented risk management solutions. We offer a variety of innovative approaches and solutions to minimize risk exposures, enhance your safety efforts and ensure the continuity of your operations.

What We Do

Management commitment is the foundation of every successful risk management program. At MSIG, we work at your organizational level to assist your management team in reducing risk exposures. Providing the necessary tools and resources, we strive to improve your employee participation in risk management and to improve safety culture for your business. Our services include, but are not limited to:

  • Formal risk management & safety programs
  • Benchmarking tools
  • Key management metrics
  • Management & employee training
  • Self-auditing programs/monitoring activities
  • Regulatory compliance

How We Provide Service

MSIG offers a variety of resources to best serve your business. Our specialties include, but are not limited to:

  • Professional Risk Assessments
    • Property
    • Automobile & Fleet Safety
    • Workers’ Compensation/Employee Safety & Health
    • General Liability
    • Products Liability
    • Industrial Hygiene
    • Ergonomic Assessment Services
    • Inland Marine
  • Loss Analysis
  • Account Coordination & Stewardship Services
  • Additional Resources

Professional Risk Assessments

MSIG’s risk engineering consultants bring practical and innovative solutions to your business. Our professionals begin with a review of your loss history to identify any trends that might exist. From there, we will conduct an on-site risk assessment of your operation. We will then work with your organization to develop meaningful and realistic strategies to address areas we have identified as increased risk exposures. Our consultants will propose recommendations that conform to industry best practices and regulatory compliance. Lastly, we will provide your organization with resources to help meet your risk management goals. Our objectives include:

  • Analyze physical hazards
  • Propose recommendations to eliminate/minimize exposures
  • Provide technical research
  • Provide cost-benefit analysis
  • Provide risk and recommendation prioritization
  • Conduct long-term goal development
  • Develop stewardship plan for future services

Property Protection

MSIG is committed to helping you protect your physical assets. Our experienced and knowledgeable property specialists will work closely with your organization to manage property-related protection equipment, programs and policies.

Our services include:

  • Property conservation.
  • Development and review of plant self-inspection programs.
  • Assist/witness the testing of fire protection system.
  • Provide fire protection system operation and maintenance training.
  • Consult on protection requirements for new and existing buildings.
  • Review of fire protection plans (such as working with contractors on plan reviews for sprinkler systems, clean agents, special fire suppression systems, etc.) and site security systems.
  • Assist in the development and implementation of programs such as Fire Protection System Impairment, Hot Work and Business Continuity

Auto & Fleet Safety

Count on the risk engineering professionals at MSIG to help you proactively manage your automobile and fleet risk exposures.

Our available services include:

  • Benchmarking tools
  • Fleet safety and management program development
  • Driver qualification policies
  • Driver training and evaluation programs
  • Telematics tools, location and behavior analytics
  • Regulatory guidance

Workers’ Compensation/Employee Safety & Health

Your organization’s workforce is your most valuable asset. At MSIG, our mission is to help you provide a safe work environment for your employees at all times. This includes reducing or eliminating hazards associated with occupational injuries or illnesses.

Our customized solutions will help you protect your employees from exposures within your operations. Performing on-site risk assessments and observing your employees in their natural environments, we can help your management team develop cost-effective strategies that meet two objectives: 1) Address your employees’ health and safety needs, and 2) Help you meet your risk management goals.

If an injury occurs, we can work with your management team to develop cost control programs that will help you manage claims costs. These programs will also help you:

  • Identify key loss sources and develop a service strategy to reduce your overall loss costs.
  • Establish effective policies/procedures for prompt claims reporting.
  • Locate physicians in your area that belong to the medical provider network (MPN).
  • Develop/implement an Early Return-To-Work (ERTW) program suitable for your operations.

Our consultants can help you:

  • Identify your organizational safety training needs.
  • Develop and provide on-site and online training resources to help you educate your employees.

General Liability

Protecting the health and safety of the general public is a rewarding and important task. If risks are not properly identified and controlled, these hazards can lead to losses that will affect your operations. Our risk engineering professionals can evaluate general hazards and help you minimize risk to the general public through a number of management planning tools, such as:

  • Site review to address key exposures
  • Life safety consultation
  • Contractual liability risk transfer policies/procedures
  • Safety audit programs
  • Accident investigation programs
  • Emergency planning

Products Liability

As a manufacturer, distributor, supplier or retailer who make products available to the public, your organization may be held legally liable for the products you sell.  Such product liability claims vary from manufacturing defect, design defect and/or marketing defect (failure to warn).

Our consultants can assist you by evaluating your products’ liability exposures and developing effective programs to minimize the potential for product-related claims.

Industrial Hygiene

Hygiene plays a crucial role in workplace safety and employee health. MSIG offers a number of industrial hygiene services, including:

  • Noise testing
  • Air sampling
  • Thermal imaging
  • Illumination surveys
  • Multiple labs
  • Equipment rental
  • Hazard risk assessments
  • Staff training

Ergonomic Assessments

Ergonomics has a direct impact on employee productivity, safety and satisfaction. MSIG specializes in ergonomic assessments to help minimize the risk of injury and promote better quality of life for your employees. MSIG offers a number of assessments including:

  • Baseline assessment
  • Management assessment
  • Office/industrial environment assessments
  • Task analysis
  • Training at all levels
  • Written program
  • OSHA compliance

Inland Marine Services

MSIG specializes in Inland Marine risk assessments including:

  • Warehouse Logistics – Logistics takes into account the complex movement of cargoes as well as the full services provided by modern warehousing operations. Our experts assess the liabilities as well as the impact of the cargoes and services provided to prevent losses to third parties clients as well as the owned warehouse operations of different product manufacturers.
  • Builders Risk – Builders Risk has evolved today so that each project is truly unique. Our Risk Engineering professionals identify the ever changing exposures of the individual projects working with both the building owners and general contractor to recommend specific controls that will positively impact loss exposures from collapse, water, theft and fire.

Loss Analysis

Our risk engineers focus on what can be done to prevent a claim. One measure we take is to conduct a thorough loss analysis. This involves reviewing your company’s history of previous losses and accident investigation records to try to identify key loss sources. Once we identify the loss trends, we can assist in developing effective loss-reduction goals and practices.

Depending on your company’s needs, we can choose to focus on severity, frequency, location, tasks, departments and more. Loss analysis is a valuable discovery tool that will strengthen your risk control efforts by pinpointing high-risk areas and recurring trends. The more we understand your business’s loss exposures, the more we can help prevent those losses from happening.

Account Coordination & Stewardship Services

Account coordination/stewardship is a collaboration between your organization, your broker and our team to:

  • Identify areas where risk control activities would be most beneficial.
  • Prioritize goals and risk-reduction efforts.
  • Identify types of services to be provided by the MSIG risk engineering team.
  • Develop a SMART Service Plan of action with your management team to identify activities that are:

SMART diagram

  • Appoint a single point of contact within MSIG’s Risk Engineering Department for all activities and services.
  • Conduct periodic stewardship meetings to follow up and reassess the SMART Service Plan, at your request.

Additional Resources

View tools and resources to enhance safety in your organization.

View Resources

Need a Resource: RequestareSource@msigusa.com

Contact MSIG Risk Engineering at RiskEngineering@msigusa.com

Tools & Resources

Providing Assistance to Your Organization through a Professional Reference Library

MSIG offers resources to assist you in managing your risk exposure. Our resources may be obtained by emailing us at requestaresource@msigusa.com.

We will provide you with digital copies of the resources. Selected printed material is available, where indicated.

Report a Fire Protection Impairment

Proper handling of impairments is an essential part of a sound risk management program. An impairment occurs when a fire protection equipment device (automatic sprinkler system, fixed extinguishing system, automatic fire alarm system, fire pump, etc.) is partially or completely taken out of service. When that happens, your property may not be adequately protected. During this period, there is an increased potential for a large property loss if a fire occurs. Most failures of fire protection systems are a result of an impairment. The most common type of impairment is a closed sprinkler valve.

When your facility has a fire protection system impairment, MSIG can help you stay compliant and properly manage the impairment. In the event of an impairment:

  1. Download the Impairment Notification Form and email the completed form to ReportanImpairment@msigusa.com & save a copy for the restoration update.
  2. Once the impairment has been restored, update the Impairment Notification Form with restoral date/time and email it to ReportanImpairment@msigusa.com.

Additional impairment resources are available that may be obtained through requestaresource@msigusa.com and include:

  • Complete Impairment Kit (available in digital and printed format)
  • Notification Procedures (available in digital and printed format)
  • Impairment Tags & Stickers (available in digital and printed format)

Property Resources

Hot Work Safety controls

Working with ignition sources near combustible/flammable materials is referred to as “hot work.” Welding, soldering and cutting are all examples of hot work.

Fires are often the result of the “quick five-minute job” in areas not intended for welding or cutting. Obtaining a hot work permit before performing hot work is just one of the steps involved in a hot work management program that helps to reduce the risk of fire. The hot work permit establishes guidelines for areas designated as hot work areas where there are flammable or combustible materials.

Hot work management programs are put in place to control or eliminate hot work hazards and risks. The program involves developing policies and procedures, as well as assigning responsibilities and accountabilities for all aspects of hot work. The goal of the program is to determine where and when hot work is permitted, who authorizes the work to be performed, and how the hot work activities are monitored.

Our hot work permit provides you with the tools needed to properly assess the area where hot work is conducted. Obtaining the permit will confirm that all precautions have been taken to prevent a potential fire in accordance with National Fire Protection Association (NFPA) standards. Additional policies, procedures, training and communication are advised.

Additional “Hot Work” resources may be obtained through requestaresource@msigusa.com and include:

  • Hot Work permit (available in digital and printed format)
  • Sample Hot Work safety program

Infrared Thermographic Inspections

Infrared inspections is an advanced precautionary maintenance program for electrical systems. Infrared testing is a non-destructive test method that is designed to detect poor connections, unbalanced loads, deteriorated insulation, or other potential problems in energized electrical components/systems. We offer inspections guidelines that may be ordered through requestaresource@msigusa.com.

Roof Inspections

Periodic roof inspections can uncover potential problems before they become emergencies, and they can reduce the total amount of expenditures on a roof system. Roof surfaces do not wear evenly due to weathering and other environmental exposures.  To reduce the potential for damage, we provide an inspection checklist that may be ordered through requestaresource@msigusa.com.

Property Safety Bulletins

MSIG offers a variety of property safety bulletins including:

  • Ammonia Refrigerant
  • Commercial Cooking Operations
  • Electrical Fire Safety
  • Idle Pallet Storage
  • Intermediate Bulk Containers (IBCs)
  • Palletized Storage
  • Rack Storage
  • Spray Painting
  • Roof Maintenance

These bulletins may be obtained through requestaresource@msigusa.com.

Other Property Safety Guidelines & Checklists

MSIG offers a number of valuable property safety guidelines and checklists for your organization. The following property safety guidelines and checklists may be obtained through requestaresource@msigusa.com and include:

  • Automatic Fire Extinguishing System Inspection & Testing
  • Clean Agent/Chemical Fire Extinguishing System
  • Diesel / Electric Fire Pump Inspection & Testing
  • Dry Pipe / Wet Pipe Fire Sprinkler System Inspection & Testing
  • Fire Protection Control Valve Inspection
  • Inspection, Testing, & Maintenance of Fire Protection Equipment
  • Monthly Fire Protection Inspection
  • Private Fire Hydrant Inspection & Testing
  • Standpipe & Hose Connection System Inspection

Business Continuity Plan (BCP)

External resources can be obtained for BCP through:

Safety Bulletins

These comprehensive bulletins, over six hundred, may be used for training or as safety posters. Each category of safety bulletin contains several guides and posters. The following safety bulletin categories may be obtained through requestaresource@msigusa.com:

  • All About the Back
  • Construction Safety Bulletins
  • Driving Skills
  • Food Service Safety
  • Safety & Health
  • Warehouse & Storage Safety
  • Additional Safety Posters in English & Spanish

Fleet Safety Resources

MSIG offers a number of valuable fleet resources to support your safety efforts. The following fleet safety resources may be obtained through requestaresource@msigusa.com and include:

  • Fleet Safety Services Brochure
  • Sample Motor Vehicle Safety Program for Non-Regulated vehicles
  • Sample Motor Vehicle Record (MVR) Management Tools
  • Suggested Controls for Owned & Non-Owned Autos
  • Distracted Driving Safety Bulletins
  • Standard and Customizable In-Vehicle Collision/Accident Report Forms in English & Spanish
  • Telematics Tools; Managed and Self-Managed Driver Behavior Analytics
  • Our customized “Driving in the USA” video in English and Japanese
  • Big Rig Window Washing Safety Bulletin

Ergonomic Solutions

MSIG offers a number of valuable ergonomic tools that can be used for new employees and to support your ongoing training. Such resources may be obtained through requestaresource@msigusa.com and include:

  • Safety Training (VOD service); access to free online industrial & office ergonomics safety training videos in English & Spanish
  • Our customized “Office Ergonomics” video in Japanese and English
  • Office Ergonomic Pamphlet that contains Stretch Guide

Safety Training; Video On Demand (VOD) Service

As an MSIG policyholder, your organization has unlimited access to an assortment of free online safety training videos (in English and Spanish), including our own safety videos in Japanese and English. Video library streaming instructions may be obtained through requestaresource@msigusa.com.

Other MSIG Casualty Resources

  • Lockout/Tagout Procedures
  • Mitigating WC Claims – Plant Closures or Workforce Reduction
  • Overhead Crane Safety Guidelines
  • Pandemic Preparedness Tools
  • Restaurant General Safety Checklists
  • Risk Transfer Program Organizer
  • Sample Early-Return-to-Work Program (customizable)
  • Service-Emotional Support Animals in Workplace

Customized Web/Onsite Training

MSIG Risk Engineering consultants will conduct customized training presentations at your site. Our team will create and present various training programs that are tailored to your needs and, to may include titles such as:

  • Accident Investigation
  • Manual Material Handling
  • Fleet Safety Best Practices
  • Active Shooter Awareness
  • Other customized training presentations upon request.

Contact your MSIG Risk Engineer to discuss specific training needs. More information can be requested at requestaresource@msigusa.com.

MSIG Preferred Vendors; Product Discounts Through Qualified Vendors

MSIG partners with selected qualified vendors that provide services to our policyholders at a discount. You may obtain our qualified vendor list through requestaresource@msigusa.com.

Risk Management Information System

RiskConsole is a customer-focused risk management tool that is designed to meet your specific needs. Click here to learn more about RiskConsole and how it can help your business.

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