Risk Engineering
Risk Engineering Your Professional Partners in Risk Control

Questions/Concerns: riskengineering@msigusa.com. Need a Resource: requestaresource@msigusa.com

Who We Are

MSIG’s Risk Engineering Department is committed to meeting and exceeding the needs of our valued client partners. Offering expertise and professional knowledge, we are here to benefit your business through trusted risk management and loss prevention services.

Our highly skilled consultants are strategically located throughout the United States, possessing the experience, training and professionalism your business needs and deserves. We will gather a full understanding of your operations to provide results-oriented risk management solutions. We offer a variety of innovative approaches and solutions to minimize risk exposures, enhance your safety efforts and ensure the continuity of your operations.

What We Do

Management commitment is the foundation of every successful risk management program. At MSIG, we work at your organizational level to assist your management team in reducing risk exposures. Providing the necessary tools and resources, we strive to improve your employee participation in risk management and to improve safety culture for your business. Our services include, but are not limited to:

  • Formal risk management & safety programs
  • Benchmarking tools
  • Key management metrics
  • Management & employee training
  • Self-auditing programs/monitoring activities
  • Regulatory compliance

How We Provide Service


MSIG offers a variety of resources to best serve your business. Our specialties include, but are not limited to:

  • Professional Risk Assessments
    • Property
    • Automobile & Fleet Safety
    • Workers’ Compensation/Employee Safety & Health
    • General Liability
    • Products Liability
    • Industrial Hygiene
    • Ergonomic Assessment Services
  • Loss Analysis
  • Account Coordination & Stewardship Services
  • Additional Resources

Professional Risk Assessments

MSIG’s risk engineering consultants bring practical and innovative solutions to your business. Our professionals begin with a review of your loss history to identify any trends that might exist. From there, we will conduct an on-site risk assessment of your operation. We will then work with your organization to develop meaningful and realistic strategies to address areas we have identified as increased risk exposures. Our consultants will propose recommendations that conform to industry best practices and regulatory compliance. Lastly, we will provide your organization with resources to help meet your risk management goals. Our objectives include:

  • Analyze physical hazards
  • Propose recommendations to eliminate/minimize exposures
  • Provide technical research
  • Provide cost-benefit analysis
  • Provide risk and recommendation prioritization
  • Conduct long-term goal development
  • Develop stewardship plan for future services

Property Protection

MSIG is committed to helping you protect your physical assets. Our experienced and knowledgeable property specialists will work closely with your organization to manage property-related protection equipment, programs and policies.

Our services include:

  • Property conservation.
  • Development and review of plant self-inspection programs.
  • Assist/witness the testing of fire protection system.
  • Provide fire protection system operation and maintenance training.
  • Consult on protection requirements for new and existing buildings.
  • Review of fire protection plans (such as working with contractors on plan reviews for sprinkler systems, clean agents, special fire suppression systems, etc.) and site security systems.
  • Assist in the development and implementation of programs such as Fire Protection System Impairment, Hot Work and Business Continuity

Auto & Fleet Safety

Count on the risk engineering professionals at MSIG to help you proactively manage your automobile and fleet risk exposures.

Our available services include:

  • Benchmarking tools
  • Fleet safety and management program development
  • Driver qualification policies
  • Driver training and evaluation programs
  • Smartphone-based driver GPS tracking and behavior monitoring
  • Regulatory guidance

Workers’ Compensation/Employee Safety & Health

Your organization’s workforce is your most valuable asset. At MSIG, our mission is to help you provide a safe work environment for your employees at all times. This includes reducing or eliminating hazards associated with occupational injuries or illnesses.

Our customized solutions will help you protect your employees from exposures within your operations. Performing on-site risk assessments and observing your employees in their natural environments, we can help your management team develop cost-effective strategies that meet two objectives: 1) Address your employees’ health and safety needs, and 2) Help you meet your risk management goals.

If an injury occurs, we can work with your management team to develop cost control programs that will help you manage claims costs. These programs will also help you:

  • Identify key loss sources and develop a service strategy to reduce your overall loss costs.
  • Establish effective policies/procedures for prompt claims reporting.
  • Locate physicians in your area that belong to the medical provider network (MPN).
  • Develop/implement an early return-to-work (RTW) program suitable for your operations.

Our consultants can help you:

  • Identify your organizational safety training needs.
  • Develop and provide on-site and online training resources to help you educate your employees.

General Liability

Protecting the health and safety of the general public is a rewarding and important task. If risks are not properly identified and controlled, these hazards can lead to losses that will affect your operations. Our risk engineering professionals can evaluate general hazards and help you minimize risk to the general public through a number of management planning tools, such as:

  • Site review to address key exposures
  • Life safety consultation
  • Contractual liability risk transfer policies/procedures
  • Safety audit programs
  • Accident investigation programs
  • Emergency planning

Products Liability

As a manufacturer, distributor, supplier or retailer who make products available to the public, your organization may be held legally liable for the products you sell.  Such product liability claims vary from manufacturing defect, design defect and/or marketing defect (failure to warn).

Our consultants can assist you by evaluating your products’ liability exposures and developing effective programs to minimize the potential for product-related claims.

Industrial Hygiene

Hygiene plays a crucial role in workplace safety and employee health. MSIG offers a number of industrial hygiene services, including:

  • Noise testing
  • Air sampling
  • Thermal imaging
  • Illumination surveys
  • Multiple labs
  • Equipment rental
  • Hazard risk assessments
  • Staff training

Ergonomic Assessments

Ergonomics has a direct impact on employee productivity, safety and satisfaction. MSIG specializes in ergonomic assessments to help minimize the risk of injury and promote better quality of life for your employees. MSIG offers a number of assessments including:

  • Baseline assessment
  • Management assessment
  • Office/industrial environment assessments
  • Task analysis
  • Training at all levels
  • Written program
  • OSHA compliance

Loss Analysis

Our risk engineers focus on what can be done to prevent a claim. One measure we take is to conduct a thorough loss analysis. This involves reviewing your company’s history of previous losses and accident investigation records to try to identify key loss sources. Once we identify the loss trends, we can assist in developing effective loss-reduction goals and practices.

Depending on your company’s needs, we can choose to focus on severity, frequency, location, tasks, departments and more. Loss analysis is a valuable discovery tool that will strengthen your risk control efforts by pinpointing high-risk areas and recurring trends. The more we understand your business’s loss exposures, the more we can help prevent those losses from happening.

Account Coordination & Stewardship Services

Account coordination/stewardship is a collaboration between your organization, your broker and our team to:

  • Identify areas where risk control activities would be most beneficial.
  • Prioritize goals and risk-reduction efforts.
  • Identify types of services to be provided by the MSIG risk engineering team.
  • Develop a SMART Service Plan of action with your management team to identify activities that are:

Specific
Measurable
Attainable
Relevant
Timely

  • Appoint a single point of contact within MSIG’s Risk Engineering Department for all activities and services.
  • Conduct periodic stewardship meetings to follow up and reassess the SMART Service Plan, at your request.

Additional Resources

View tools and resources to enhance safety in your organization.

View Resources

Need a Resource: RequestareSource@msigusa.com

Contact MSIG Risk Engineering at RiskEngineering@msigusa.com

Tools & Resources

Providing Assistance to Your Organization through a Professional Reference Library

MSIG offers resources to assist you in managing your risk exposure. Our resources may be obtained by emailing us at requestaresource@msigusa.com.

We will provide you with digital copies of the resources. Selected printed material is available, where indicated.

Report an Impairment

Proper handling of impairments is an essential part of a sound risk management program. An impairment occurs when a fire protection equipment device (automatic sprinkler system, fixed extinguishing system, automatic fire alarm system, fire pump, etc.) is partially or completely taken out of service. When that happens, your property may not be adequately protected. During this period, there is an increased potential for a large property loss if a fire occurs. Most failures of fire protection systems are a result of an impairment. The most common type of impairment is a closed sprinkler valve.

When your facility has a fire protection system impairment, MSIG can help you stay compliant and properly manage the impairment. In the event of an impairment:

  1. Download and complete the Impairment Notification Form. Once you complete the form, email it to ReportanImpairment@msigusa.com & save a copy for the restoration update.
  2. Once the impairment has been restored, update the Impairment Notification Form with restoral date/time and email it to ReportanImpairment@msigusa.com.

Additional impairment resources are available that may be obtained through requestaresource@msigusa.com and include:

  • Complete Impairment Kit (available in digital and printed format)
  • Notification Procedures (available in digital and printed format)
  • Impairment Tags & Stickers (available in digital and printed format)

Hot Work Permit Program


Working with ignition sources near combustible/flammable materials is referred to as “hot work.” Welding, soldering and cutting are all examples of hot work.

Fires are often the result of the “quick five-minute job” in areas not intended for welding or cutting. Obtaining a hot work permit before performing hot work is just one of the steps involved in a hot work management program that helps to reduce the risk of fire. The hot work permit establishes guidelines for areas designated as hot work areas where there are flammable or combustible materials.

Hot work management programs are put in place to control or eliminate hot work hazards and risks. The program involves developing policies and procedures, as well as assigning responsibilities and accountabilities for all aspects of hot work. The goal of the program is to determine where and when hot work is permitted, who authorizes the work to be performed, and how the hot work activities are monitored.

Our hot work permit provides you with the tools needed to properly assess the area where hot work is conducted. Obtaining the permit will confirm that all precautions have been taken to prevent a potential fire in accordance with National Fire Protection Association (NFPA) standards. Additional policies, procedures, training and communication are advised.

Additional “Hot Work” resources may be ordered through requestaresource@msigusa.com and include:

  • Hot Work permit (available in digital and printed format)
  • Sample Hot Work safety program

Business Continuity Plan (BCP)

The purpose of BCP is to develop a practical plan for how your operation can prepare for, and continue to operate during and following an incident or crisis. Whether you schedule a business interruption, or one occurs due to an unplanned event (such as a fire, power failure, equipment breakdown, etc.), it is best to have a plan to resume operation.

A BCP will help you to identify and prevent risks where possible, prepare for risks that you cannot control, respond and recover if an incident or crisis occurs, and recover relatively quickly. Periodically, the plan should be tested and updated, as changes occur in your operation, your industry, or the location you operate in.

National Fire Protection Association (NFPA) 1600, Standard on Disaster/Emergency Management and Business Continuity Programs, has resources and sample programs to assist you in creating your own management system of prevention and recovery to address potential risks in your company’s ability to conduct business. The NFPA 1600 may be obtained through: https://www.nfpa.org/assets/files/AboutTheCodes/1600/1600-13-PDF.pdf

Safety Bulletins

These comprehensive bulletins may be used for training or as safety posters. Each category of safety bulletin contains several guides and posters. The following safety bulletin categories, including safety posters in Spanish, may be obtained through requestaresource@msigusa.com:

  • 150 bulletins on Health & Safety
  • 96 bulletins on All About the Back
  • 101 bulletins on Driving Skills
  • 96 bulletins on Warehouse & Storage Safety
  • 50 bulletins on Food Service Safety
  • Many safety posters in Spanish

Fleet Safety Resources

MSIG offers a number of valuable fleet resources to support your safety efforts. The following fleet safety resources may be obtained through requestaresource@msigusa.com and include:

  • Sample Motor Vehicle Safety Program
  • Sample Motor Vehicle Record (MVR) Management Tools
  • Suggested Controls for Owned and Non-owned Autos
  • Distracted Driving Safety Bulletin
  • Vehicle Accident Reporting Kit (available in digital and printed format)
  • 101 bulletins on Driving Skills

Property Safety Guidelines & Checklists

MSIG offers a number of valuable property safety guidelines and checklists for your organization. The following property safety guidelines and checklists may be obtained through requestaresource@msigusa.com and include:

  • Automatic Fire Extinguishing System Inspection & Testing
  • Dry Pipe System Inspection & Testing
  • Wet Pipe System Inspection & Testing
  • Electric Fire Pump Inspection & Testing
  • Diesel Fire Pump Inspection & Testing
  • Fire Protection Inspection
  • Standpipe & Hose Connection System inspection
  • Fire Protection Control Valve Inspection

Ergonomic Solutions

MSIG offers a number of valuable ergonomic tools that can be used for new employees and to support your ongoing training. Such resources may be obtained through requestaresource@msigusa.com and include:

  • MSIG Ergonomic Solution video (or obtain video streaming instructions for instant viewing)
  • MSIG Office Ergonomic Pamphlet that contains Stretch Guides

Safety Training Videos On-Demand

As an MSIG policyholder, your organization has unlimited access to an assortment of free online safety training videos (in English and Spanish), including our own safety videos in Japanese and English. Video library streaming instructions may be obtained through requestaresource@msigusa.com.

MSIG Custom Safety Training Presentations


MSIG Risk Engineering consultants will conduct customized training presentations at your site. Our team will create and present training programs specific to your needs, such as:

  • Accident Investigation Training
  • Ergonomics & Manual Material Handling
  • Fleet Safety
  • Other customized training presentations

More information can be requested at “requestaresource@msigusa.com

Sample Safety Programs

MSIG can provide you with sample templates and/or references to create your own safety programs. Our available sample programs that may be obtained through requestaresource@msigusa.com include:

  • Early-Return-to-Work (ERTW)
  • Motor Vehicle Safety, including Accident Reporting Kit
  • Hot Work Safety

Product Discounts Through Qualified Vendors

MSIG partners with selected qualified vendors that provide services to our policyholders at a discount. You may obtain our qualified vendor list through requestaresource@msigusa.com.

Risk Management Information System

RiskConsole is a customer-focused risk management tool that is designed to meet your specific needs. Click here to learn more about RiskConsole and how it can help your business.

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