Tailored Solutions From a Market Leader

With decades of experience to our name, MSIG is an industry pioneer for superior claims management. Our innovative and customer-focused approach provides our clients with the support and expertise they need to seamlessly navigate through the claims process. Led by experienced and dedicated claims professionals, MSIG partners with internationally recognized service providers to ensure your experience with us is always the right one.

Call our toll free reporting numbers:

(866) MSMMUSA (866) 676-6872.

Send an Email:

Use our Internet Claim Reporting System (Requires Login Credentials).


Claims Customer Service

Demonstrating a client-centric approach to insurance claims handling, our Claims Service Center serves as a headquarters for claims intake, processing and resolution.

*Registration required. To register for an InteractClaims account, please call the Claims Service Center at (866) 676-6272 or email us at

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Claim Inquiry

Our web-based application allows you to access your existing insurance claim files in a secure online environment. Using Claim Inquiry, you can view status reports, claim notes and important financial information.

Claim Inquiry
24/7 Insurance Claim Reporting

No matter when a loss occurs, MSIG is available 24/7/365 to process your claim. Use your InteractClaims username and password to conveniently report a claim at any time.*

InteractClaims Login
Claims Solutions

Our process ensures that every claim will be managed with efficiency, integrity and transparency. MSIG has established specific Claims Service Standards to provide a consistent, timely process for all of our clients.

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Workers' Compensation Claims

With a clear understanding of your industry-specific challenges, MSIG works with you to design workers’ compensation programs and solutions exclusively for your business.

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Find an Office

Claims Office Directory

View Office Locations

Claims Brochures

To learn more about our claims solutions, click on or download one of our brochures.

Claims Services
Workers' Compensation
Business Auto
Close The Gap
Telehealth Services

We're Here to Help

Contact MSIG

Our offices are strategically located across the United States for your convenience and peace of mind. Whenever you need us, MSIG is nearby and ready to assist you.

Contact Us