To our Valued Customers and Producers,
The novel coronavirus (COVID-19) continues to pose challenges across the business community and our society as a whole. We at MSIG want you to know that the health and safety of our customers, employees and business counterparties is a significant concern and a priority for us. In that regard, we wish to share with you some of the important steps we have taken, and continue to take, to meet the challenges posed by COVID-19.
First and foremost, MSIG maintains a robust Business Continuity Plan, which is well designed to meet a wide array of emergent situations. Our Business Continuity Plan includes, as a specific area of focus, preparations for dealing with highly contagious infectious diseases that have the potential to create pandemic conditions. We have been actively reviewing and are already following parts of our Business Continuity Plan, which includes:
Our Pandemic Response Committee, reporting to our Chief Executive Officer and President/Chief Operating Officer, is responsible for managing all aspects of our business continuity and recovery activities until the pandemic ends. Additionally, a Pandemic Response Team handles day-to-day implementation of our Business Continuity Plan, including activation of specific aspects of the Plan as appropriate, monitoring and day-to-day business decision-making. The Pandemic Response Team is led by senior management, with support teams as needed from Human Resources, Risk Engineering, Legal & Compliance, Communications, Information Technology and Facilities.
Finally, for the benefit of you, our Valued Customers and Producers, our Risk Engineering Department has issued Risk Engineering Safety Bulletins containing Pandemic Influenza and coronavirus Preparedness Checklist. For more information or to obtain a copy of the Safety Bulletins, please contact our Risk Engineering Department, RiskEngineering@msigusa.com.
Please know that we will continue to work hard to monitor and protect the health and safety of our employees and visitors so that we continue to provide essential insurance and claim services in the face of COVID-19.
MSIG insurers are part of a global network of operations and are members of the MS & AD Insurance Group, which is considered among the world’s top property and casualty insurance organizations. MSIG specializes in providing commercial property and casualty insurance products to its customers in the United States. MSIG also offers risk management services consisting of risk engineering and claims administration and rehabilitation services. For more information, visit our website at www.msigusa.com.
MSIG insurers are Mitsui Sumitomo Insurance Company of America; Mitsui Sumitomo Insurance USA Inc.; and MSIG Specialty Insurance USA Inc. Not all insurers do business in all jurisdictions. MS & AD Insurance Group, 15 Independence Boulevard, P.O. Box 4602, Warren, NJ 07059-0602, USA.