You can call 1-866-676-6872 and follow the prompts to speak to someone, fax your claim in to 866-329-6766, Email your claim to newloss@msigusa.com or signup for online reporting.
No. The report number is used by our customer service department to track your claim before it is set up in our system. A claim number will be assigned once the loss information is entered into the MSIG claim system.
Your claim takes 3-4 hours to be set up in the MSIG system. Once the claim is set up an adjuster should contact you that same day or within 24 hours. If you need assistance before the adjuster contacts you, you may call 866-676-6272 and our Customer Service department will assist you.
MSIG, P.O. Box 818073, Cleveland, OH 44181
MSIG, PO Box 6966, Portland, OR 97228
You can find a list of providers by visiting www.Caremc.com. In the upper right hand corner there is an option for PPO look up.
Yes, we can partner with you in developing special handling instructions to ensure you are notified of important milestones throughout the claim lifecycle.
Yes, this is provided through the Claim Inquiry (CI) system. Adjuster/Claim notes are available along with the financial information on the claim. The system is updated nightly to capture the most current information.
Loss Runs access is provided through our Consolidated Reporting System (CRS) and is accessible via our online portal. CRS Reports can be generated in an Excel or PDF Format and the data is updated nightly. To learn more, or to register for our Loss Run System (CRS), please fill out the registration form and email it to NUDSupport@msigusa.com
No, but we try to limit the number to people to active users.
Yes, we have information from OSHA and other sources showing the value monetarily and psychological benefits for the employee.
Yes, our Risk Engineers can evaluate current jobs and identify potential modifications for temporary duties and assist with job descriptions for regular and modified jobs.
Check your spam folder for an email from riskengineering@msigusa.com or email us at riskengineering@msigusa.com.
Within the report emailed to you, on the recommendation page, click on the “Respond” link. Alternatively, you can email your MSIG engineer directly to give your written response. Your response can include photos.
No, you can respond with updates as they happen, or even with your plan to implement.
See our Report a Fire Protection Impairment instructions.
Email us at RequestAResource@msigusa.com
See our Tools & Resources tab.
See our Hot Work Permit Program resources.
Contact your MSIG engineer or email us at RiskEngineering@msigusa.com.
Contact your MSIG engineer or email us at RiskEngineering@msigusa.com.
Contact us at RiskEngineering@msigusa.com
We do not offer personal insurance products, however our group company, Seven Hills Insurance Agency, LLC, can support you to find with language assistance.
Our offices are strategically located across the United States for your convenience and peace of mind. Whenever you need us, MSIG is nearby and ready to assist you.
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