Company Overview:

Mitsui Sumitomo Marine Management U.S.A., Inc. is one of the world’s top ten property/casualty insurance carriers with over 40,000 employees worldwide.

Summary/Job Purpose:

The Underwriting System Support is responsible for the ownership of Underwriting Applications and their related support.  The Underwriting Application Product Owner is a member of the National Underwriting Department and serves as an advocate for underwriting in collaboration with various Underwriting, MSMM and IT   stakeholders for the delivery, enhancement, and support of Underwriting business software applications and technology solutions. The Guidewire Project Manager, in partnership with various Underwriting, MSMM and IT stakeholders, will be instrumental in creating a compelling vision of the future state of Underwriting Applications, and work to improve the efficiencies of activities and processes in order to support the growth initiatives of MSMM. 

Essential Functions:

• Owns the delivery and Production Support of Underwriting applications.
• Collaborate on creation of Backlog and PI/Sprint Planning with Underwriting SME’s and IT
• Assign Underwriting SME’s in respective areas
• Review and sign off on user stories and business processes
• Approves proposed changes to Project Scope, Budget and Schedule within budgeted authority
• Owns the Product Backlog
• Reviews and approves any Change Requests for inclusion in the Product Backlog
• Makes decisions to resolve issues impacting project scope and removes blockers
• Work with various business stakeholders to provide IT/Development directions and requirements
• Work with testing and training teams to ensure smooth user acceptance testing, rollout, and quality
• Work with Change Management teams to provide necessary inputs and facilitate the change management process within Underwriting
• Manage the decision making process for large teams in a collaborative and cohesive manner
• Help define training plans and strategies for Underwriting staff to facilitate adoption of new technologies and enhancements
• Develop processes and procedures for system use and monitoring adherence to processes
• Define production support and continuous improvement paths in collaboration with business and IT teams

Education and Experience Required:  

• Bachelors degree in Business or related field. Advanced degrees such as MBA and/or insurance related designations a plus
• 5+ years of experience in the Commercial lines property and casualty (P&C) insurance industry with a focus on software operations and applications; 
• Working knowledge of major P&C Insurance Software platforms required
• 3+ Years Experience with PolicyCenter Policy Administration System
• Deep technical expertise in the Underwriting domain with a demonstrated ability to develop and lead teams
• Excellent problem-solving skills; you will need to enjoy exploring new solutions and challenging the status-quo
• Ability to be both strategic and tactical in day to day interactions
• Strong consensus building skills and ability to convey technical concepts in a clear, understandable way
• Ability to establish credibility, influence, and effective working relationships with peers and stakeholders at all levels across the organization
• Ability to thrive in a culture of ownership, delivery, and innovation
• Strong technical background that allows you to advocate for and support Business Stakeholders

Up to 20% travel may be required to other office locations for meetings, seminars, and training.