MSMM, through its subsidiary Seven Hills Insurance Agency, LLC, serves the insurance needs of Japanese Nationals residing in the United States. The success of this operation rests on the stability of our long term partnerships we have developed with our producers and insureds across the country. Here are just a few of the special services we offer that have helped us develop and maintain strong partnerships:

• Bilingual Staff: Experienced and licensed staff to assist producers in communicating with the insured.
• Countrywide Toll-Free Numbers: to allow easier and faster access to a customer service unit of licensed professionals. In fact, price quotations and policy changes can be completed on-line and processed overnight with written confirmation.
• 24 Hour Claims Service: 365 days a year, to handle insured's emergency claims.
• Extended Customer Service Hours: Monday through Friday, 8AM to 7PM, EST.

Above all, we have valued the opportunity to build enduring relationships with our customers. We have developed thousands of such relationships making MSMM one of the leading providers of personal property and casualty products to Japanese Nationals.

Our Personal Lines staff is bound by a commitment to core principles:

• Integrity --- Confidentiality of information from or about any of our customers and their policies. Honesty combined with mutual understanding in our business dealings has earned our customers' trust.
• Price --- An important factor in the purchasing decision for auto or property insurance. Our team will listen to our clients and recommend coverages tailored to protect them and their assets.
• Responsiveness --- On-line policy retrieval and processing ensures our promise to provide quick policyholder service. Strict service standards benchmarks have been established to ensure that we are among the most responsive service providers in the Personal Line's market.

MSMM has formed strategic partnerships with some of the industry's leading Personal property and casualty insurance carriers to provide outstanding products. MSMM can provide the following products in over forty (40) states to serve our clients' unique needs as listed below:
 

• Automobile
• Homeowners
• Renters
• Scheduled Personal Property
• Condominium
• Boat Owners
• Personal Umbrella Liability

In addition to these services and products, we offer our larger corporate clients a payroll deduction plan which allows all employees to budget insurance payments at discounted rates. Deductions can fit each company's payroll cycle/schedule.

We would be happy to answer any question you might have about our programs or coverage. Just call 1-800-232-2200.